Glossary Definitions: 100+ Terms Explained

Explore industry-standard definitions for CRMs, VoIP, Business Phones, Automation and more. Understand terminology used by IT teams across the world.

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Lead Routing

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Lead Routing

VoIP + Features

Discover business phone features and voip related acronyms.
Lead Routing

CRM + Tools

Better understand key tools with customer relationship management systems.
Lead Routing

Automation + Business Process

Explore terms surrounding automation and business impacts.
Lead Routing

Hardware + Network

Find out industry standard hardware terminology and things related to network usage.

Popular Terms

Lead Distribution Software Lead Routing

What is Lead Distribution Software?

The lead distribution software automatically captures and routes inbound leads to users. Sources can ...

CRM Tools
Vertafore AMS360 Integration Lead Routing

What is Vertafore AMS360 Integration?

Connect your DYL phone activity to your AMS360 account. Automatically import your DYL customer record...

CRM Tools
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