Chris Rhine

Chris Rhine

Christopher Rhine is a freelance writer with a Bachelors from San Francisco State University and Masters from LMU Munich. He writes on a variety of topics including content marketing and customer service. He also writes about film and media on his substack.

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Why Businesses Should Hire a Director of Customer Experience

Today, Customer service (CX) is quickly becoming one of the most important aspects of business....

12 min read

How to Build a Successful Customer Experience Roadmap

According to Gartner, 82% of companies have generated a customer journey map but only 47% are...

10 min read

What is Customer Experience Automation and How Does It Work?

The customer experience should be the cornerstone of any company that sells goods and services....

10 min read

Top 16 Automated Sales Call Software for 2023

The phone call has become a disappearing form of communication ever since the adoption and...

14 min read

41 Important Sales Enablement Statistics for 2023

Sales enablement is the strategy of providing the sales reps with all the tools and ability...

12 min read