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Chris Rhine

Chris Rhine

Christopher Rhine is a freelance writer with a Bachelors from San Francisco State University and Masters from LMU Munich. He writes on a variety of topics including content marketing and customer service. He also writes about film and media on his substack.

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why-businesses-should-hire-a-director-of-customer-experience
Why Businesses Should Hire a Director of Customer Experience

Today, Customer service (CX) is quickly becoming one of the most important aspects of business....

12 min read

how-to-build-a-successful-customer-experience-roadmap
How to Build a Successful Customer Experience Roadmap

According to Gartner, 82% of companies have generated a customer journey map but only 47% are...

10 min read

what-is-customer-experience-automation-and-how-does-it-work
What is Customer Experience Automation and How Does It Work?

The customer experience should be the cornerstone of any company that sells goods and services....

10 min read

top-16-automated-sales-call-software-for-2023
Top 16 Automated Sales Call Software for 2023

The phone call has become a disappearing form of communication ever since the adoption and...

14 min read

41-important-sales-enablement-statistics-for-2023
41 Important Sales Enablement Statistics for 2023

Sales enablement is the strategy of providing the sales reps with all the tools and ability...

12 min read