The All‐in‐one System

Everything you need to exceed your sales goals

Business Phone Service

A cloud-based business phone system that includes unlimited local & long distance, call recording, call monitoring, Virtual Office, and robust analytics.

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Lead & Contact Manager

A fully-integrated contact management system that tracks every communication. Workflow automations provide one-click follow-up for calls, texts, and emails.

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Virtual Call Center

Make over 100 calls per hour with DYL’s TCPA-compliant power dialer. Automatically scrubs for Federal DNC and includes voicemail drop.

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Business Phone Service & Call Center Features

Menus (IVR)

Business SMS & MMS

Internet Fax

Smart Caller ID

Call Screen/Block

Voicemail to Email

Custom Call Tagging

Call Recording

Answering Call Rules

Ring Group

Enhanced Music on Hold

Call Queues

Find Me/Follow Me

Caller Screen Pop

Virtual Receptionist

Virtual Voicemail

Call Forwarding

Personalized Greetings

Conference Bridge

Mobile Apps

Call Parking

Lead & Contact Management

Email & Web to Lead Capture

Lead Routing & Distribution Engine


Click to Call

Contact Folders

Wufoo Integration

Lead Nurturing

CRM Field Inputs

Auto Contact History

Appointment Reminders

Disposition Leads/Customers

CRM integration

Document/Attachment Library

Contact/Lead Timeline

Import & Track Customer Data

Schedule Tasks

Real-time Activity Dashboard

Lead Source Tracking

Sales & Service Teams

Sales Engagement Pipeline

Power/Preview Dialer

Office View (Presence)

Time-Based Triggers/Workflows

Outlook & Gmail Integration

Local Presence

Internal Team Chat

Email Drip

Email & Text Message Templates

Call Drag & Drop Transfer

Voicemail Drop

User Role Assignment

Contact Campaigns

Appointment Setting


Worfklow Dashboard

Team Chat


Team Leaders, Management & Admins

Whisper, Listen, & Barge

Advanced Roles and Permissions

Caller Analytics

Phone Number Routing Control

Emailed Daily Reports

IP Whitelist/Blacklist

Call Detail Records

Sales Analytics

Add/Delete Users

Enhanced Caller ID

Agent Performance

Call Recording Privacy

Trigger Agent Calls

Employee Pause

User Call Statistics

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