Cloud-based VoIP Phone Service
When you choose a cloud-based VoIP phone service for your office, customer support center or sales team, you can keep track of all the details right from your online call activity dashboard.
Employees can place and receive calls from their own dashboards, schedule appointments, manage lists, set up Hotlists and much more.
With state-of-the-art calling software from DYL, any inbound or outbound call from a record not already in your system automatically creates a new contact. From there, every interaction is tracked in that customer's file, whether it's follow-up calls, text messages, emails or online chat.
Your cloud-based call activity dashboard makes it easy to:
- Attach notes and files to client records
- Transfer or forward active calls by drag and drop
- Click to Call missed inbound calls from prospect opportunities
- Edit contact information on the fly
- Merge contact records
- Sort client lists
- See campaign metrics and statistics
- Send and receive SMS text messages
- Create and manage email drip campaigns
Since DYL's software is cloud-based, you can get to your activity center anytime you have an Internet connection. That means every client interaction is tracked automatically, even if you're not at your desk.
Our VoIP software lets you customize your dashboards and maximize your sales potential with an extensive suite of tracking tools.
Call us for more details at 888‐310‐4474 or by email.